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Our Newsletter


Shipping & Returns


Returns Policy

If you change your mind: You may return your purchase for a refund within 30 days if it is unused/unopened and in mint condition. No refunds are applicable to shipping charges. 

If your purchase is damaged or missing: Please advise the CCCA Resources department via email to resources@ccca.org.au within 14 days.

Shipping

Items can be shipped to all States & Territories in Australia.

Standard Australia Post and Express Post options are available through our shopping cart which provides real time Australia Post shipping quotes.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kilo.

Where possible we will endeavour to despatch your order same day if ordered before 3pm or the following day if ordered after 3pm. Orders placed after 3pm on Thursdays through the weekend with be despatched the following Monday.