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Our Newsletter


Help & Info

 

1. Browsing

Our resources are grouped in approximately 25 themed categories to help you browse our full range of products quickly and conveniently.

 

2. Searching

You can use the Search box at the top right of the page you're on to look for resources.

  • All search terms are matched against product names, descriptions and the product code.
  • Try to keep search terms short and to the point.
  • Multiple search words are supported. Results containing all of your search terms are ranked higher than those which don't.
  • Common words such as 'are' and 'is' as well as words below 3 characters are automatically removed from your search terms.

 

 

3. Using the Shopping Cart

Once you've decided that you would like to place an order, click on the green "add to cart" button in the middle of your product page. You can also use the "add to cart" button when browsing through category pages.

When you click on "add to cart" you can either continue shopping or proceed to the secure checkout.

In the secure checkout page you can:

a. Checkout as a guest

b. Register an account

c. Login in as a returning customer

Once you have confirmed your exisiting shipping details or entered your new shipping details, click on "bill and ship to this address".

You should receive a shipping quote from Australia Post. Options will generally offer shipping via regular parcels or express post.

When select your shipping method you will be asked to confirm your order. At this point you can redeem any coupons or gift vouchers that you may have.

After you click "continue" at the bottom of the order confirmation page, you then can enter your credit card details. At this stage our only store accepts VISA and Mastercard. When you click pay for order your payment will be processed by our secure payment gateway and the placement of your order is complete.

 

4. Out of Stock items

If you see a product with the "add to cart" button missing, it simply means that the particular product is temporarily out of stock. If you would like find out more about when a product will be available please call our office on 03 9014 7584 or email resources.ccca.org.au